Refund policy
Last updated: July 31 2026
Due to the digital nature of these products, refunds and returns are not accepted once the files have been delivered or accessed.
If you experience a problem accessing your order, receive an incorrect or corrupted file, or require technical assistance, please contact us so the issue can be investigated. This includes situations where:
- You cannot access your download
- A file is missing
- A file is corrupted
- You received the wrong product
- You experience a technical delivery issue
This policy does not affect any rights that cannot be excluded under applicable consumer law.
For questions, please get in touch via our Contact page. See also our Terms of Service and Privacy Policy.